Delivery Information

Free to USA, Canada, Hawaii, & Puerto Rico.

Delivery Information

Free Domestic USA, & Global Shipping

Your items will arrive in approximately 3 – 6 business days.

Orders placed Monday-Friday (excluding holidays) before 10 a.m. EST will process on the same day. All orders placed on Saturday or Sunday are shipped the following business day-typically Monday, excluding holidays.

Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing. Delivery time does not include Saturdays, Sunday, or holidays.

Changes to Orders

Because your order is processed as quickly as possible, we may be unable to modify or cancel your order once it is received in our system. Please email us at sales@illumapen.com for any order changes.

Order Follow up and confirmation

You will receive an order confirmation by email once your order has shipped. Your shipping confirmation email will include the tracking number for your package.

If you have any shipping and handling questions or comments please contact us.